You can share your slideshow to multiple devices without having to sign in. The shared link allows you to moderate, remote control, and design the slideshow from any device. You can revoke the access by removing the link or creating a new one.Please note that you should only share the link with people you trust. We don't recommend sharing it publicly.
You can currently only download individual photos in the slideshow gallery page.
We check for new posts every minute in the Plus and Professional plans and every two minutes in the Basic plan. We also check if posts have been updated, such as if there are new likes, comments, etc. The update frequency is controlled by how old the post is.Please note that the time can increase if you have multiple slideshows running at the same time. This can happen if we hit the API rate limit on Instagram or Twitter. We're not allowed to send too many requests at once from a single user. You can run one slideshow on many devices.
Not at this time, but we recommend that you only play one slideshow at a time.
The update frequency gets slower if you have multiple slideshows running at the same time. This can happen if we hit the API rate limit on Instagram, Twitter, Facebook and Google. We're not allowed to send too many requests from a single user within a short time frame.
Remote control allows you to control and interact with your slideshow from any device.
Example: During your event you could send an announcement, image or video to the slideshow from your mobile phone. You can also pause it, move to previous and next post and more.
Yes, you can add multiple hashtags from Instagram and Twitter. You can also combine it with Facebook Pages, Dropbox folders and Google albums.
Not at this time. The Facebook API doesn't allow us to fetch posts from your timeline or news feed. We are only able to fetch posts from Facebook pages and groups.
Not at this time. We are only able to fetch public posts from Instagram and Twitter.
We recommend using a unique hashtag or creating a private Facebook Group.
There's no expiration date at this time. Your slideshow will use the default settings if the Plus or Professional plans are no longer active.
Yes. Edit your slideshow and click on Advanced Settings. There you'll find a checkbox Mute sounds on videos, uncheck it and then save your changes.
Yes. Edit your slideshow and click on Advanced Settings. There you'll find a checkbox Play videos until the end, check it and then save your changes.
We don't support music at this time. We recommend that you use a media player such as Spotify on the device that is running the slideshow.
There can be multiple reasons for why posts are not showing up in your slideshow.
If posts are still not showing up, contact us at email@example.com
Most browsers like Google Chrome have a policy to not autoplay videos with sound unless you have interacted with the website before. It's usually enough to interact with the website to fix this issue. You could also disable Google Chrome's autoplay policy by setting the Chrome flag Autoplay Policy to No user gesture is required by entering this URL in the address bar: chrome://flags/#autoplay-policy
We support most video formats that the browsers can play, such as: .mp4, .mpg, .avi, .mpeg, .webm and .mov. Example video formats that we don't support: .wmv
You can use the spacebar to pause and resume the slideshow, left and right arrows to switch between previous or next posts, escape to exit the full screen and the F key or the F11 key to enter full screen.
Your friend's Instagram profile needs to be public.
Instagram doesn't allow third party applications like Slidesome to see posts from private profiles. You could create a private Facebook Group or have your friend set his Instagram profile temporarily to public.
If I convert to a Business Profile on Instagram, will I lose any features?
Once you've linked a Facebook Page to your Instagram Business Profile, you'll only be able to share your Instagram posts to Facebook through that Page. You won't be able to share to another Facebook Page or to a Facebook profile.
Please note: You can convert your Business Profile on Instagram back to Personal Profile at any time.
Follow these steps:
Follow these steps:
Facebook and Instagram recently closed access to personally identifiable information on public posts. This affects all third party applications.
The Twitter API platform has a limitation where it doesn't return hashtagged tweets that are more than week old.
However, we will store references to all posts that it has previously fetched, this means that if you used Slidesome for your event, then all the posts will be available from your Slidesome account. This limitation doesn't apply to user feed and user mentions.
Facebook recently closed access to Facebook Events due to the recent Cambridge Analytica data scandal.
We have regained access to Facebook Groups but Facebook Events is still not accessible. We will make an announcement once we have more information to share about Facebook Events.
Facebook recently closed access to personally identifiable information. This affects all third party applications.
We recommend reading this article from Facebook: https://www.facebook.com/help/261149227954100
Then you can create or edit your slideshow and add your Facebook Group.
You may need to update the Facebook Groups permission for Slidesome.
Visit https://www.facebook.com/settings?tab=business_tools or https://www.facebook.com/settings?tab=applications&ref=settings and click on View and edit for Slidesome.
A modal dialog opens up, scroll down to Authored posts and comments in groups and find your Group in that list. Make sure that your Group is checked and click on Save.
Please note that anyone who has a link to the files in the folder can view or download them. No sign-in is required.
Make sure to only share your slideshow with people you trust. You can always revoke this permission by changing it back to private.
Yes. Visit the designer page for your slideshow, click on Information Post and then click on Change background. If you want the image or video to fit perfectly then use the aspect ratio 16:9.
Common resolutions are 1024×576, 1152×648, 1280×720, 1366×768, 1600×900, 1920×1080, 2560×1440 and 3840×2160.
We recommend disabling the information post and creating a custom post instead. You have more control over custom posts, such as how long they should be displayed and more.
The Slidesome logo can only be removed in the Professional plan. Visit the designer page, click on Header and then click on Hide header.
The Publish button publishes the design changes to your live slideshow that is running. This means that you can change the design for your slideshow while its running on another device, without having to refresh the website.
We offer monthly and annual subscriptions. You can save two months on the annual subscription.
We offer event pricing, which is a one-time purchase that gives you access to the Plus or the Professional plan for 3 days.
You can pay with Debit and Credit cards for one-time purchases, but we currently only offer PayPal for subscriptions at this time.
Not at this time. We currently only offer adding posts through our website.
Like with other live feeds, it can take up to 2 minutes in the Basic plan, and up to one minute in the Plus and Professional plans. Please note that sometimes it might take a while for Google to process newly uploaded videos.
Only 20 posts can be directly uploaded to your slideshow in the Basic plan, 100 in the Plus plan and unlimited in the Professional plan. Also make sure that your connected Google Drive has sufficient space. In some rare occasions Google might limit how often a video is viewed publicly if it's large in size.